Frequently asked questions
How will I detect fraudulent emails/calls seeking sensitive personal and confidential information?
Congratulations! You have been nominated as a ‘Top Zyng.in customer’ and are now eligible for a luxury gift item. Please share your proof of address and your debit/credit card details to avail this great offer.
Hi, I’m calling from Zyng.in. We are happy to let you know that you have won an exclusive lucky draw coupon of Rs. 5000 on your latest purchase. Please share your credit/debit card number so we can credit the money directly into your bank account.
How do I cancel the order, I have placed?
Order can be canceled till the same is out for delivery. Note: This may not be applicable for certain logistics partner. You would see an option to cancel within 'My Orders' section under the main menu of your App/Website/M-site then select the item or order you want to cancel. In case you are unable to cancel the order from'My Orders' section, you can refuse it at the time of delivery and refund will be processed into the source account, if order amount was paid online.
Where should I self-ship the Returns?
Why can't I see the COD option on my payment page?
Your order value may be less than Rs. 299 or over Rs. 49,999.
Our courier partners may not support the Cash on Delivery option for your delivery address.